For players 21 and over

borojeet Responsible Gaming — stay safe and enjoy within your limits

When gaming crosses the line from entertainment into a problem, support is needed. borojeet believes every player's enjoyment should remain controlled and protected. On this page you will find self-control tools, warning signs, and ways to get help.

For players 21 and over
Self-exclusion option
24/7 support
Betting limit setting

Age Policy and Core Principles

21+

Age limits are strictly enforced

To create an account on borojeet and take part in any form of betting or casino activity, users must be at least 21 years old. Creating or using an account by a minor is strictly prohibited. If there are minors in your household, keep them away from your devices and account.

At borojeet, gaming is always viewed as entertainment — not a source of income. We want every user to play within their means, never chase losses by increasing bets, and never let gaming become a source of stress.

Our Terms and Conditions set out the full responsible gaming obligations. Compliance with these terms is mandatory for every user. By opening an account you agree to them, so it is important to read them.

We follow strict security measures to keep your personal information and gaming history safe. Read our Privacy Policy to learn how your data is stored and used.

Self-Exclusion

If you feel that gaming is getting out of control, you can exclude yourself from the borojeet platform for a set period or permanently. Once self-exclusion is active, logging in or placing bets will not be possible during that time.

To use this feature, contact our 24/7 live chat directly. Our support team will help you complete the entire process in Bengali, with no questions asked.

Self-Control Tools

borojeet provides users with several tools to help keep their gaming habits in check. Using these tools is not a sign of weakness — it is a sign of good judgment.

Deposit Limit

Set a maximum amount you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately.

Deposit control

Session Limit

Set a time limit for how long you play in one session. When the time is up, the session will end automatically and you will be notified.

Time management

Bet Limit

Set a maximum total amount you can wager within a given period. If you reach the limit, the system will automatically stop you.

Bet control

Account Break

Take a short break by temporarily closing your account for anywhere from 24 hours to 30 days. No transactions or bets are possible during the break.

Temporary break

Loss Limit

Set in advance the maximum amount you are willing to lose within a given period. Once you reach that amount, gaming will be stopped for the remainder of the period.

Loss control

Permanent Self-Exclusion

If you decide you no longer want to play at all, you can request a permanent account closure. This decision will be carried out with full respect.

Permanent exclusion

Warning Signs

Problem gambling often starts gradually. Take these signs seriously if you notice them in yourself or someone you know.

Betting beyond your means

Feeling the urge to bet money meant for household expenses, debt repayments, or emergencies is a clear sign that things are getting out of control.

Chasing losses

Repeatedly increasing your bets in hopes of winning back money you have already lost is one of the most common patterns of problem gambling.

Discomfort when not playing

Feeling restless, irritable, or anxious after not playing for a short while is a sign of dependency.

Hiding from family

Developing a habit of hiding from family or close ones how long you play or how much you spend on bets.

Losing track of time

Hours pass without noticing while you are playing. You are skipping sleep, meals, or daily tasks to stay in the game.

Compulsion, not entertainment

The game no longer brings you enjoyment, but you feel an inner pressure to keep playing anyway — this shift is an important warning sign.

Where to Find Support

Asking for help takes courage. Choose any of the options below — from borojeet's own support to family and professional advice, all of it is available to you.

borojeet Live Chat

Talk to us directly in Bengali at any time through our 24/7 live chat. Whether you want to activate self-exclusion, change a deposit limit, or just talk — we are always here.

Email support

You can also reach us by email alongside live chat. Support is available in both Bengali and English by email. Contact address: [email protected]

Family and Close Ones

Talk openly with a trusted family member or friend. Hearing from someone close often lifts a great weight and makes it easier to reach the right decision.

Professional Mental Health Support

If the problem feels deep-rooted, see a mental health specialist or counsellor. Mental health services are available at various hospitals and clinics across Bangladesh. This is a brave step, not a sign of weakness.

Support Groups

Support groups play an effective role in helping people overcome problem gambling. Talking with others who have had similar experiences can sometimes be more helpful than formal treatment.

Our Commitment

borojeet is more than a betting platform — it is an effort to create a responsible environment. We believe the enjoyment of gaming is sustainable only when it is safe and balanced.

To learn more about us, read our About Us page — it describes borojeet's goals and values.

If you have questions, our Frequently Asked Questions page has plenty of information, covering questions about accounts, payments, and responsible gaming.

  • Strict age verification is in place to prevent minors from creating or accessing accounts.
  • Self-exclusion requests are actioned immediately and without any questions asked.
  • 24/7 support in Bengali is provided via live chat and email whenever help is needed.
  • Advertising never presents gambling as a way to earn income or as a solution to problems.
  • Deposit limits, session limits, and loss limits are available to all users.
  • When patterns of problem gambling are identified, users are proactively informed about support options.
  • Users are encouraged to seek professional advice, and that decision is treated with respect.

Frequently Asked Questions

Contact borojeet's 24/7 live chat and let us know you want to self-exclude. Our support team will help you complete the entire process in Bengali. You can also send a request by email at [email protected]. Once your request is received, access to your account will be blocked immediately.

Lowering a deposit limit takes effect immediately. Raising a limit involves a waiting period to prevent hasty decisions. Contact our support team for more details about this feature.

Yes. While self-exclusion is active, logging in or placing bets is not possible, but your balance remains completely safe. Our support team will help you with the withdrawal process once the exclusion period ends, or in the case of a permanent exclusion.

Start by talking to them openly — without judgment. Let them know about borojeet's support tools and suggest seeing a professional counsellor if needed. Family support often becomes the greatest source of strength in recovery.

No. borojeet, like any betting or casino platform, should never be considered a regular source of income. The outcome of any game is entirely uncertain. Never bet money whose loss would cause problems in your daily life.

Yes. Our support team is available in both Bengali and English, 24 hours a day, 7 days a week. Feel free to reach out in Bengali via live chat or email.