borojeet's Privacy Policy
This document clearly explains how important your personal information is to us, and how we collect, use, and keep it secure.
Table of Contents
Introduction and Scope
borojeet ("we", "our") has prepared this privacy policy so that users of our platform understand how their personal information is managed. This policy applies to the website https://borojeetapk.cam and its associated mobile applications.
By creating an account, logging in, or using any service on our platform, you agree to the terms of this privacy policy. Alongside this policy, it is important to read our Terms and Conditions, as both documents together define the legal relationship between you and us.
borojeet believes that the privacy of user information is a fundamental right. We therefore collect only what is necessary and use that information transparently.
Data Collection
We collect information in several ways. The details are outlined by category below:
2.1 Information Provided at Registration
When opening an account, you are required to provide the following:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- Username and password
2.2 Identity Verification Information (KYC)
If a certain transaction limit is reached or account verification is required, we may ask for details from your national ID card or passport. This information is used solely to confirm your identity and maintain financial security.
2.3 Financial Transaction Information
During deposits or withdrawals, your mobile wallet number and transaction details are recorded. We handle transactions through bKash, Nagad, Rocket, and Upay. These wallet services operate under their own privacy policies.
2.4 Automatically Collected Information
The following information may be collected automatically while you use the site:
- IP address
- Device type and operating system
- Browser type and language
- Which pages were visited and for how long
- Login and session times
- Referral source
2.5 Support-Related Information
When you contact our support team via live chat or email, a record of that conversation is kept. This helps us improve service quality and resolve issues in the future.
Use of Data
borojeet uses collected information for the following purposes:
3.1 Account Management and Service Delivery
Information is used to create and manage your account and to process transactions. This data is essential for handling deposits and withdrawals correctly.
3.2 Identity and Age Verification
We verify dates of birth to ensure that no one under 21 can participate on our platform. This is an important part of responsible gaming.
3.3 Communication and Notifications
Your email and mobile number are used to send important account notifications, transaction confirmations, password-change OTPs, and promotional information. You can opt out of promotional messages at any time.
3.4 Fraud Prevention and Security
Data is analysed to detect unusual transactions, attempts to create multiple accounts, and suspicious activity. This keeps all users secure.
3.5 Service Improvement
By analysing user behaviour, we improve the site's navigation, game sections, and payment experience. This analysis is done in aggregate — not at an individual level.
Sharing Data with Third Parties
borojeet never sells or commercially rents your personal information. However, in certain circumstances, information may be shared with third parties:
5.1 Payment Service Providers
Necessary information is shared with payment services such as bKash, Nagad, Rocket, and Upay to process transactions. These organisations operate under their own privacy policies.
5.2 Technology Service Partners
Limited and necessary information may be shared with technology companies that assist with site operations, security management, and analytics. All such partners are bound by agreement with us and may only use the data for specified purposes.
5.3 Legal Obligations
We may be required to disclose information in response to a court order, a request from a law enforcement authority, or any other legal obligation. In such cases, we will always endeavour to protect the user's interests.
5.4 Corporate Changes
If our business structure changes for any reason, we will give appropriate notice before any transfer of user information takes place.
Data Security
To protect your information, borojeet has put in place several technical and administrative measures:
- SSL Encryption: All communication on the site is encrypted via SSL, so third parties cannot read the data.
- Secure Servers: Information is stored on secure, protected servers where unauthorised access is strictly controlled.
- Access Controls: Only authorised staff can access information, and only to the limited extent necessary.
- Two-Step Verification: OTP-based verification is in place for logins and account changes.
- Regular Audits: Our systems undergo regular security testing so that any vulnerabilities can be identified in time.
Please note, however, that sending information over the internet is never entirely without risk. Keeping your password private and not logging in from public devices is your own responsibility.
Data Retention
borojeet does not retain any information beyond what is necessary. How long data is kept depends on its type and purpose:
7.1 Account Information
Information is kept for as long as your account is active and, after closure, for as long as required by legal obligations.
7.2 Transaction Records
Financial transaction records are kept for a set period in accordance with legal requirements.
7.3 Support Conversations
Customer service conversations are kept for a limited period for issue resolution and quality control.
7.4 Inactive Accounts
For accounts that have been inactive for an extended period, we may begin the process of deleting the information after notifying the user in advance.
Your Rights
As a borojeet user, you have certain rights over your own information:
8.1 Right to Access
You can submit a request at any time to find out what information we hold about you.
8.2 Right to Correction
If any of your information is incorrect or incomplete, you can request that it be corrected. Many details can be updated directly from your account settings.
8.3 Right to Deletion
Where there is no legal obligation to retain it, you can request the deletion of your account and associated information. Some transaction records may need to be retained by law.
8.4 Right to Opt Out of Promotional Communications
You can unsubscribe from notifications or promotional emails at any time. Essential account-related messages will still be sent.
8.5 Right to Lodge a Complaint
If you have any concerns about data protection, please inform us directly first. We will respond as quickly as possible. Further information about user protection can be found on our Responsible Gaming page.
Underage Users
All services on borojeet are strictly for those aged 21 and above. We do not knowingly collect any information from anyone under the age of 21.
If we are informed or become aware that an underage person has registered, that account will be closed immediately and the associated information will be deleted.
If a parent or guardian suspects that their minor child is using our platform, we ask that they notify our support team without delay.
Policy Changes
This privacy policy may be revised from time to time to reflect changes to our services or legal requirements.
For significant changes, we will send a notification to the registered email address. Continued use of the site after a change indicates that you have accepted the updated policy.
We therefore recommend checking this page regularly. The "Last updated" date shown at the top of the page indicates when the policy was last changed.
For answers to general questions about this policy, read our FAQ page, which covers common questions about privacy and data protection.
Contact
If you have any questions, concerns, or requests to delete information regarding this privacy policy, please contact us through the following:
Available 24/7 — chat with us directly from any page on the site. Support is available in Bengali and English.
[email protected]
Instant on live chat; emails are usually answered within the same business day.